Post Us a Letter
Need Emergency Support Now? If you’re in crisis or need immediate support, please visit our Emergency Info Page for urgent helpline numbers and support services.
Benefits of Posting a Letter
- You find comfort in taking your time to reflect and express yourself.
- You prefer writing by hand over digital communication.
- You want a calm, pressure-free way to open up at your own pace.
Letter Posting Might Not Be
- You’re in crisis and need a faster response.
- You’re looking for back-and-forth conversation or immediate support.
- You’re not comfortable sharing your postal address for a reply.
FAQs About Posting a Letter
How long will it take to get a reply?
We aim to respond within 7–10 working days, insha’Allah. If you need quicker support, consider calling or emailing us.
Do I need to include my name or address?
Only if you’d like a reply. You can write anonymously, but we won’t be able to respond unless a return address is provided.
What can I write about?
Anything on your mind—whether it’s stress, sadness, questions about faith, or just needing to be heard. There’s no right or wrong.
Who will read my letter?
Your letter will be read by a trained Ummati who responds with care, compassion, and confidentiality.
Is my letter kept private?
Yes. Your letter is handled with complete respect and confidentiality. We only act if there’s a serious concern for your safety.
TALKING THERAPIES
We can help with the following conditions
Counselling
Support to work through stress, grief, or struggles with a compassionate listener.
CBT (Cognitive Behavioural Therapy)
Challenge negative thoughts and build emotional resilience with practical techniques.
Psychotherapy
Explore emotional patterns and heal from past experiences through deep reflection.
Islamic Counselling
Blend spiritual and emotional support to tackle challenges through Islamic principles.
We are open
1st Floor, 7-9 Hythe Street, Dartford, England, DA1 1BE
Monday-Friday
10AM-5PM
Saturday
Closed
Sunday
Closed
A Listening Ear
Emotional support through heartfelt listening, at your pace.
Become an Ummati.
Be there - for someone
80+
Unique callers
Over 80 unique callers helped each month. In order to improve mental health and overall well-being with our compassionate listeners.
>6
Years of experience
With years of experience, our Ummatis offer gentle, faith-rooted support for anyone going through emotional or mental challenges
15*
Professional caregivers
15 professional caregivers, devoted to your needs. Each therapist was chosen for work based on their professional and religious accolades.
5~
Counselling techniques
We offer 1-to-1 support using 5 key approaches, including Islamic counselling, CBT, psychotherapy, and our signature Listening Ear.
SUPPORT US
Make Healing Possible with Mindful Ummah
When you donate to Mindful Ummah, you’re helping us provide kind, faith-based support to those who need it most. Your contribution directly helps people facing mental health struggles, loneliness, and tough times. Together, we can make sure no one has to face their hardest moments alone.
Empowering Muslim communities globally. Join our mailing list to get the latest news about our work.
LINKS
HOURS
Mon-Fri 10am-5pm
Our 100% Donation Policy means that every cent you donate is used in the delivery of humanitarian projects and directly related costs. Indirect and administrative costs are covered by direct donations.
