Give us a Call
Need Emergency Support Now? If you’re in crisis or need immediate support, please visit our Emergency Info Page for urgent helpline numbers and support services.
Benefits of Calling
- You want to talk to someone in real time.
- You feel more comfortable speaking than writing.
- You’re seeking immediate emotional support and connection.
Calling Might Not Be Right If
- You prefer to process your thoughts through writing.
- You’re not ready to speak out loud about what you’re feeling.
- You’re looking for ongoing support with the same Ummati every time.
FAQs About Call Support
Is the call free of charge?
Yes, our helpline is completely free to call, whether you’re using a mobile or landline within the UK.
Who will I be speaking to?
You’ll speak to a trained Ummati. An Ummati is a compassionate listener who understands the importance of empathy, faith, and confidentiality.
Can I stay anonymous?
Absolutely. You don’t have to give your name or any personal details unless you feel comfortable doing so.
What kind of support can I get over the phone?
Our Ummatis are here to listen, support you emotionally, and help you feel heard. If needed, they can also guide you to book further support or resources.
Can I call more than once?
Yes, you’re welcome to call again whenever you need someone to talk to. While you may not speak to the same Ummati each time, every call is handled with the same care and respect.
TALKING THERAPIES
We can help with the following conditions
Counselling
Support to work through stress, grief, or struggles with a compassionate listener.
CBT (Cognitive Behavioural Therapy)
Challenge negative thoughts and build emotional resilience with practical techniques.
Psychotherapy
Explore emotional patterns and heal from past experiences through deep reflection.
Islamic Counselling
Blend spiritual and emotional support to tackle challenges through Islamic principles.
We are open
1st Floor, 7-9 Hythe Street, Dartford, England, DA1 1BE
Monday-Friday
10AM-5PM
Saturday
Closed
Sunday
Closed
A Listening Ear
Emotional support through heartfelt listening, at your pace.
Become an Ummati.
Be there - for someone
80+
Unique callers
Over 80 unique callers helped each month. In order to improve mental health and overall well-being with our compassionate listeners.
>6
Years of experience
With years of experience, our Ummatis offer gentle, faith-rooted support for anyone going through emotional or mental challenges
15*
Professional caregivers
15 professional caregivers, devoted to your needs. Each therapist was chosen for work based on their professional and religious accolades.
5~
Counselling techniques
We offer 1-to-1 support using 5 key approaches, including Islamic counselling, CBT, psychotherapy, and our signature Listening Ear.
SUPPORT US
Make Healing Possible with Mindful Ummah
When you donate to Mindful Ummah, you’re helping us provide kind, faith-based support to those who need it most. Your contribution directly helps people facing mental health struggles, loneliness, and tough times. Together, we can make sure no one has to face their hardest moments alone.
Empowering Muslim communities globally. Join our mailing list to get the latest news about our work.
LINKS
HOURS
Mon-Fri 10am-5pm
Our 100% Donation Policy means that every cent you donate is used in the delivery of humanitarian projects and directly related costs. Indirect and administrative costs are covered by direct donations.
