Emergency support
TALKING THERAPIES
Free 24-hour listening and text support
Call Free on 116 123
Visit the Samaritans Website
Text Shout to 85268
IN CRITICAL SITUATION
Get Urgent Support from NHS
- If you or someone else is in danger, call 999 or go to
A&E now - If you need help urgently for your mental health, but it’s not an emergency, get help from NHS 111 online or call 111 and select the mental health option (people with hearing problems can use the NHS 111 British Sign Language (BSL) service)
IN NON-CRITICAL SITUATION
Try Free NHS Talking Therapy
- If you live in England and are registered with a GP, you may be able to refer yourself directly for free NHS talking therapies.
- These confidential services are provided by qualified NHS professionals and are designed to support you with common mental health challenges such as anxiety, low mood, and stress.
Other Phone, Text and Online Support Services
Samaritans
When you’re going through a difficult time, Samaritans are available 24/7 to listen. You can speak to them about anything that’s on your mind, no matter how big or small the issue feels.
Shout 85258
Shout 85258 provides free, confidential text support 24/7 for moments when you need urgent help and someone to talk to right away.
- text “SHOUT” to 85258
- visit Shout Crisis Text Line
Papyrus
If you’re under 35 and struggling with thoughts of suicide, you can reach out to Papyrus’s HOPELINE247 – available around the clock, every day of the year.
- call HOPELINE247 on 0800 068 41 41
- text 07786 209697
- visit the Papyrus website
Childline
If you’re under 19, you can contact Childline for support. Your call is confidential and won’t show up on your phone bill.
Calm
CALM (Campaign Against Living Miserably) offers support across the UK for anyone feeling low, overwhelmed, or struggling to cope for any reason.
- call 0800 58 58 58 (daily, 5pm to midnight)
- free, anonymous webchat
- visit the CALM website
If you’re beginning to notice changes in how you think, feel, or experience the world around you — especially things that don’t seem real or shared by others, it’s important to seek professional help as soon as possible.
For example, you might:
- Hear voices or sounds others can’t hear
- See, smell, or feel things that aren’t there
- Strongly believe something is true, even if others around you say it isn’t
These experiences can be symptoms of psychosis, which is treatable and getting help early can make a big difference.
Even if your situation isn’t urgent, your GP is a good first point of contact. They can listen, offer guidance, and connect you to the right support.
And remember, free 24/7 listening services and text lines are always available if you need someone to talk to in the meantime. Reaching out is a sign of strength, not weakness.
LINKS
CONTACT
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